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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Keiona Lacy

Keiona Lacy

October 3, 2025

5  out of  5
rating by Keiona Lacy
"⭐️⭐️⭐️⭐️ I can’t say enough good things about Trey Clemens’s State Farm office! Every single time I’ve needed assistance, the team has been quick, professional, and so helpful. They truly go above and beyond to make sure all my questions are answered and my needs are taken care of. What I appreciate most is their consistency—whether it’s a big issue or something small, I always receive the same level of excellent customer service. They make the insurance process easy to understand and stress-free, which is rare to find. If you’re looking for agents who are knowledgeable, reliable, and genuinely care about their clients, I highly recommend Trey Clemens’s office. They always have my back, and that kind of peace of mind is priceless!"
We responded:
"Thank you so much, Keiona! I'm really happy to hear that you've had such positive experiences with our office. It's great to know that our team's dedication to providing consistent and helpful service has made your insurance process easy and stress-free. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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jake macdonald

September 23, 2025

5  out of  5
rating by jake macdonald
"Super great service! I have been a customer with Trey Clemens for quite some time now and honestly I couldn't ask for a better agent ."
We responded:
"Thank you, Jake! I'm happy to know that you've had such a positive experience with our office. We appreciate your continued trust and support. If there's anything else we can assist you with, just let us know!"
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Katy Gillespie

September 23, 2025

5  out of  5
rating by Katy Gillespie
"Trey and his staff are always helpful for my insurance needs. They take care of my home and auto and are always willing to help find ways to save me money and better insure my property."
We responded:
"Thank you, Katy! I'm happy to know that you find our team helpful with your insurance needs. We're committed to assisting you with your coverage and finding ways to save you money. Let us know if there's anything else we can do for you!"
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Linda TP

September 21, 2025

5  out of  5
rating by Linda TP
"Awesome staff! Doing business with Trey and his office is always a pleasure."
We responded:
"Thank you, Linda! I'm happy to hear that you enjoy working with our team. We appreciate your kind words and look forward to continuing to serve you. If there's anything else we can do for you, just let us know!"
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Karolina Perez

September 21, 2025

5  out of  5
rating by Karolina Perez
"All staff are extremely helpful and knowledgeable. Very easy to work with. Lidia is amazing."
We responded:
"Karolina, thank you for your wonderful feedback! I'm happy to hear that our team, especially Lidia, made your experience a positive one. We strive to provide knowledgeable and helpful service to all our customers. If you ever need anything else, feel free to reach out!"
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Cameron Futrell

September 17, 2025

5  out of  5
rating by Cameron Futrell
"Great professional service, I highly recommend them!"
We responded:
"Thank you, Cameron! I'm happy to know you found our service professional and worthy of recommendation. Your support means a lot to us. Let us know if there's anything else we can assist you with!"
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Dee Gregory

September 10, 2025

5  out of  5
rating by Dee Gregory
"I have only experienced great customer service from Trey and his team. Incredibly helpful, and, even better, each conversation feels like you’re talking to a friend."
We responded:
"Thank you, Dee! I'm happy to hear that you’ve had such a positive experience with our team. We strive to make every interaction feel personal and friendly. If you ever need anything else, just let us know!"
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trey gray

September 5, 2025

5  out of  5
rating by trey gray
"Trey is very helpful and will get the job done!"
We responded:
"Thank you, Trey! I'm happy to know you found the service helpful and efficient. If there's anything else you need, feel free to reach out. Thanks for choosing us!"
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pradeep gautham

September 2, 2025

5  out of  5
rating by pradeep gautham
"I had an excellent experience with Lidia, Her customer service was outstanding—responsive, knowledgeable, and genuinely helpful. The process was smooth from start to finish, and she made everything easy to understand. I felt supported and confident knowing I was in good hands. Highly recommend them for anyone looking for reliable and trustworthy insurance coverage."
We responded:
"Thank you, Pradeep, for your wonderful feedback! I'm delighted to hear that Lidia provided such outstanding service and made the process smooth and easy for you. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Christopher Faulkner

February 10, 2025

1  out of  5
rating by Christopher Faulkner
"This guy will tell you anything to get you signed up. They are terrible and will not be there when you need them. Please ask around and get reviews before you pick him or ANYONE with State Farm!"
We responded:
"Christopher, thank you for sharing your feedback. We're truly sorry your experience fell short of your expectations. We understand your frustration, and we're glad we were able to work with the State Farm Claims department to get a new check issued for you. We also want to clarify that your policies originated with a different State Farm agent's office, not ours. While we didn't handle your initial setup, we're committed to supporting you going forward. Please don't hesitate to reach out if you need anything further."
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Tesnim Shash

March 29, 2024

5  out of  5
rating by Tesnim Shash
"Very kind and always helpful. 11/10"
We responded:
"Thank you for your kind words, Tesnim! We are delighted to hear that you found our team very kind and always helpful. We appreciate your positive feedback and look forward to assisting you with any insurance needs in the future. - Trey Clemens - State Farm Insurance Agent, Bartlett, TN"
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Team Nick !!!!

November 17, 2023

5  out of  5
rating by Team Nick !!!!
"Great place"
We responded:
"Thank you for the five-star rating! We greatly appreciate you taking the time to leave us a review."
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Jennivene Blake

June 30, 2023

5  out of  5
rating by Jennivene Blake
"The staff is always super helpful! James is a definite asset to this business"
We responded:
"Jennivene, thank you! We appreciate your trust in us to take care of your insurance policies."
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Alicia Cathey

April 20, 2023

5  out of  5
rating by Alicia Cathey
"Trey is super informative on what policy’s offer and everything that is covered under the one of your choosing. He’s super helpful in recommendations to help you out. Super nice guy! Would definitely recommend him!"
We responded:
"We love seeing reviews like this, Alicia! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Ethan Bryant

March 4, 2023

5  out of  5
rating by Ethan Bryant
"Trey is very knowledgeable, responsive, and has taken great care of my family’s insurance needs from day 1. I highly recommend Trey and his team."
We responded:
"Ethan, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Jared Street

September 23, 2022

5  out of  5
rating by Jared Street
"Trey was responsive and helpful when we switched our car insurance over. He explained the process clearly and was very helpful for our family as we navigated the process."
We responded:
"Jared, thank you for your kind words! It has been a pleasure to be your State Farm agent. My office is here for you whenever you need us most and I look forward to continuing our relationship for years to come!"
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Kimberly Brents

September 8, 2022

5  out of  5
rating by Kimberly Brents
"Always great customer service and fast to help customers."
We responded:
"Kimberly, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Amy McPherson

March 30, 2022

5  out of  5
rating by Amy McPherson
"Trey is the best! He is personable, attentive, and so helpful. We go through Trey for our personal and business insurance and it has been a great experience. Insurance can be stressful but if you go with Trey you know you are in good hands that actually care and will go above and beyond to take care of you."
We responded:
"Hi Amy, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
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Shel Merlin

September 13, 2021

5  out of  5
rating by Shel Merlin
"Honest dependable"
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Kenya

September 1, 2021

5  out of  5
rating by Kenya
"I was involved in an accident that completely totalled my car out on a Sunday. I called StateFarm on Monday reported my claim and Tuesday I had my claim insurance funds in my hands. Luckily I was able to find the same year, make and model of the vehicle I loss on Cars.com and paid cash for it. State Farm made this whole entire process so easy with no Hassel. Since then I have added 2 vehicles to my policy and I even got my Mom house and car insured with State Farm and we are so grateful to have a company during these hard times show so much support and professionalism during these times. If you want to get treated fairly please call Trey Clemens. Thanks Kenya"
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Brent Manint

March 22, 2021

5  out of  5
rating by Brent Manint
""Great friendly service always. ""
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Eric Gentry

January 9, 2020

5  out of  5
rating by Eric Gentry
"Trey is the best. Always there when I need him. Best agent in Memphis."
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Ryan Vincent

January 9, 2019

5  out of  5
rating by Ryan Vincent
"Trey is a great agent! Helped me and my family out, and saved us money!"
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Pablo Guerrero

June 1, 2018

5  out of  5
rating by Pablo Guerrero
"I got a great quote thanks to Abi Bowers!! She worked hard to get me the best deal!"
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Candace Ledford

June 1, 2018

5  out of  5
rating by Candace Ledford
"If you need insurance Trey Clemens State Farm is the way to go!! Abi Bowers is the best representative! She was knowledgeable, quick, kind, and worked hard to get me the best quote!"