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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wanda Washington

March 3, 2026

5  out of  5
rating by Wanda Washington
"Pleasant, professional and efficient experience!"
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Cynthia Matthews

March 3, 2026

5  out of  5
rating by Cynthia Matthews
"State Farm deserves a trophy for dealing with me and my bank. My bank cancels my card at least twice a year like it’s a hobby, and somehow State Farm still makes sure everything stays on track. They be more consistent than my debit card 😂. Always professional, always on point, and never missing a beat. 10/10 recommend!"
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Felicia Griffin

February 18, 2026

5  out of  5
rating by Felicia Griffin
"Trey and abby are great people they go above and beyond to make sure you have everything you need and they always answer ever question that you have to there best abilities"
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malasia Hunter

February 18, 2026

5  out of  5
rating by malasia Hunter
"I was speaking to Trey Clemens over the phone about some of my concerns and changes I needed to make with my policy. The communication is admirable, the way he works with you to really solve your problem and offer assistance is amazing. Great, great job and thank you all so much!"
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Christa Parker

February 14, 2026

5  out of  5
rating by Christa Parker
"Graham, Abby, and Trey at Trey Clemens State Farm are the best! They are always professional and kind! I always have confidence that anything I ask of them will be done promptly and efficiently! They make any process hassle and stress free; and they always respond quickly! I highly recommend them!!"
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Bl Mi

February 14, 2026

5  out of  5
rating by Bl Mi
"Trey Clemens’ team is efficient, reliable, and dedicated to getting you the best value possible. They provide a personal touch that most agents lack and I could not be happier with their service!"
We responded:
"Thank you so much for the positive feedback. We are delighted our team has provided you 5 star service! We appreciate you!"
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Kevin Teague

January 26, 2026

5  out of  5
rating by Kevin Teague
"Trey and Abby are good people! They go above and beyond for us constantly! I can’t say enough about this agent and his staff. We appreciate them so much thank you !"
We responded:
"Thank you, Kevin! We appreciate you allowing us to help you!"
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Natalia Rodriguez

January 23, 2026

5  out of  5
rating by Natalia Rodriguez
"Trey Clemens State Farm is AMAZING!!! From the staff to the office I’ve never anything but an amazing experience. I appreciate the very detailed feedback with every question I have. Everyone in office is very prompt with responding in a timely manner. Awesome customer service & they really care about their clients!!! 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you Natalia!"
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steve harrington

October 31, 2025

5  out of  5
rating by steve harrington
"I recently visited Trey Clements State Farm Insurance, and I was really impressed with their service! The whole team was friendly and professional, and they took the time to clearly explain everything to me. A special shoutout to Lidia — she was absolutely wonderful, very knowledgeable, and patient throughout the process. Even though I wasn’t able to make any changes right now, I’ll definitely be coming back in the future. Highly recommend this office for anyone looking for great service and people who truly care!"
We responded:
"Thank you, Steve, for your fantastic feedback! I'm happy to hear that you had such a positive experience with our team. Lidia will be delighted to know she made a great impression. We're always here to help, so feel free to reach out whenever you need assistance. Thanks for recommending us!"
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Kevin Wade

October 10, 2025

5  out of  5
rating by Kevin Wade
"I had an outstanding experience with this State Farm Insurance! From the moment I walked in, the staff was welcoming, professional, and genuinely cared about helping me. I especially want to thank Lidia, who was absolutely exceptional. She went above and beyond to make sure I understood every detail, found the best options for my needs, and made the whole process smooth and stress-free. Her kindness, patience, and expertise truly stood out — she’s a wonderful representative of the company. I left feeling confident and grateful for the amazing service I received. I highly recommend this place to anyone looking for honest, knowledgeable, and friendly insurance professionals. Thank you, Lidia, for your excellent service!"
We responded:
"Thank you, Kevin, for your wonderful feedback! I'm delighted to hear about your positive experience with our office. Lidia will be thrilled to know her efforts made such a difference for you. We truly value your recommendation and are here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
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Aaron Cowans

October 10, 2025

5  out of  5
rating by Aaron Cowans
"I had a great experience at this insurance company! The team was very professional and helpful throughout the process. A special thanks to Lidia — she was absolutely excellent! She took the time to answer all my questions, made everything clear, and went above and beyond to help me. Highly recommend this place for anyone looking for great service and knowledgeable staff."
We responded:
"Thank you, Aaron! I'm happy to hear about your positive experience with us. Lidia and the rest of our team are dedicated to providing excellent service, and it's wonderful to know she made a difference for you. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with!"
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Legacies Properties

October 7, 2025

5  out of  5
rating by Legacies Properties
"For a couple of years now, Trey and his team including Lidia and Abi have been nothing but a pleasure to deal with. As my insurance agents they have always been ready and willing to help step by step with any changes that I may need to be done regarding my policies. But most importantly of all is their customer service which has always been top notch every time I have called. Take it from someone who has been in the customer service world both in person and over the phone for at least 15 years now, you won't regret bringing your business to them. Specially when dealing with clients is not always easy, you won't regret working with Trey and his amazing team! -HC"
We responded:
"Thank you! I'm happy to hear that you’ve had such a positive experience with our team, including Lidia and Abi. We’re committed to providing excellent customer service and are always here to assist with any policy changes you need. Your recommendation means a lot, especially coming from someone with extensive customer service experience. Let us know if there's anything else we can do for you!"
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Keiona Lacy

October 3, 2025

5  out of  5
rating by Keiona Lacy
"⭐️⭐️⭐️⭐️ I can’t say enough good things about Trey Clemens’s State Farm office! Every single time I’ve needed assistance, the team has been quick, professional, and so helpful. They truly go above and beyond to make sure all my questions are answered and my needs are taken care of. What I appreciate most is their consistency—whether it’s a big issue or something small, I always receive the same level of excellent customer service. They make the insurance process easy to understand and stress-free, which is rare to find. If you’re looking for agents who are knowledgeable, reliable, and genuinely care about their clients, I highly recommend Trey Clemens’s office. They always have my back, and that kind of peace of mind is priceless!"
We responded:
"Thank you so much, Keiona! I'm really happy to hear that you've had such positive experiences with our office. It's great to know that our team's dedication to providing consistent and helpful service has made your insurance process easy and stress-free. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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jake macdonald

September 23, 2025

5  out of  5
rating by jake macdonald
"Super great service! I have been a customer with Trey Clemens for quite some time now and honestly I couldn't ask for a better agent ."
We responded:
"Thank you, Jake! I'm happy to know that you've had such a positive experience with our office. We appreciate your continued trust and support. If there's anything else we can assist you with, just let us know!"
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Katy Gillespie

September 23, 2025

5  out of  5
rating by Katy Gillespie
"Trey and his staff are always helpful for my insurance needs. They take care of my home and auto and are always willing to help find ways to save me money and better insure my property."
We responded:
"Thank you, Katy! I'm happy to know that you find our team helpful with your insurance needs. We're committed to assisting you with your coverage and finding ways to save you money. Let us know if there's anything else we can do for you!"
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Linda TP

September 21, 2025

5  out of  5
rating by Linda TP
"Awesome staff! Doing business with Trey and his office is always a pleasure."
We responded:
"Thank you, Linda! I'm happy to hear that you enjoy working with our team. We appreciate your kind words and look forward to continuing to serve you. If there's anything else we can do for you, just let us know!"
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Karolina Perez

September 21, 2025

5  out of  5
rating by Karolina Perez
"All staff are extremely helpful and knowledgeable. Very easy to work with. Lidia is amazing."
We responded:
"Karolina, thank you for your wonderful feedback! I'm happy to hear that our team, especially Lidia, made your experience a positive one. We strive to provide knowledgeable and helpful service to all our customers. If you ever need anything else, feel free to reach out!"
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Cameron Futrell

September 17, 2025

5  out of  5
rating by Cameron Futrell
"Great professional service, I highly recommend them!"
We responded:
"Thank you, Cameron! I'm happy to know you found our service professional and worthy of recommendation. Your support means a lot to us. Let us know if there's anything else we can assist you with!"
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Dee Gregory

September 10, 2025

5  out of  5
rating by Dee Gregory
"I have only experienced great customer service from Trey and his team. Incredibly helpful, and, even better, each conversation feels like you’re talking to a friend."
We responded:
"Thank you, Dee! I'm happy to hear that you’ve had such a positive experience with our team. We strive to make every interaction feel personal and friendly. If you ever need anything else, just let us know!"
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trey gray

September 5, 2025

5  out of  5
rating by trey gray
"Trey is very helpful and will get the job done!"
We responded:
"Thank you, Trey! I'm happy to know you found the service helpful and efficient. If there's anything else you need, feel free to reach out. Thanks for choosing us!"
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pradeep gautham

September 2, 2025

5  out of  5
rating by pradeep gautham
"I had an excellent experience with Lidia, Her customer service was outstanding—responsive, knowledgeable, and genuinely helpful. The process was smooth from start to finish, and she made everything easy to understand. I felt supported and confident knowing I was in good hands. Highly recommend them for anyone looking for reliable and trustworthy insurance coverage."
We responded:
"Thank you, Pradeep, for your wonderful feedback! I'm delighted to hear that Lidia provided such outstanding service and made the process smooth and easy for you. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Christopher Faulkner

February 10, 2025

1  out of  5
rating by Christopher Faulkner
"This guy will tell you anything to get you signed up. They are terrible and will not be there when you need them. Please ask around and get reviews before you pick him or ANYONE with State Farm!"
We responded:
"Christopher, thank you for sharing your feedback. We're truly sorry your experience fell short of your expectations. We understand your frustration, and we're glad we were able to work with the State Farm Claims department to get a new check issued for you. We also want to clarify that your policies originated with a different State Farm agent's office, not ours. While we didn't handle your initial setup, we're committed to supporting you going forward. Please don't hesitate to reach out if you need anything further."
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Tesnim Shash

March 29, 2024

5  out of  5
rating by Tesnim Shash
"Very kind and always helpful. 11/10"
We responded:
"Thank you for your kind words, Tesnim! We are delighted to hear that you found our team very kind and always helpful. We appreciate your positive feedback and look forward to assisting you with any insurance needs in the future. - Trey Clemens - State Farm Insurance Agent, Bartlett, TN"
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Team Nick !!!!

November 17, 2023

5  out of  5
rating by Team Nick !!!!
"Great place"
We responded:
"Thank you for the five-star rating! We greatly appreciate you taking the time to leave us a review."
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Jennivene Blake

June 30, 2023

5  out of  5
rating by Jennivene Blake
"The staff is always super helpful! James is a definite asset to this business"
We responded:
"Jennivene, thank you! We appreciate your trust in us to take care of your insurance policies."